Privacy Policy – LUX-ALBANIA HOME

At LUX-ALBANIA HOME, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (luxalbaniahome.com) or engage with our real estate services. We comply with the European Union’s General Data Protection Regulation (GDPR) and Albanian data protection laws. By using our website or services, you consent to the practices described below.

1. Information We Collect

We collect information to provide tailored real estate consulting, legal support, and transaction services. This includes:

• Personal Information: Name, email address, phone number, and other details you provide when contacting us via office@luxalbaniahome.com, phone, Telegram, Viber, or WhatsApp (+355 69 517-31-01).
• Financial Information: Payment or banking details for property transactions (processed securely via trusted partners).
• Website Usage Data: IP address, browser type, pages visited, and cookies to enhance user experience and analyze site performance.
• Voluntarily Submitted Data: Information shared during consultations, inquiries, or property searches.

2. How We Use Your Information

Your data is used to:

• Process inquiries and provide personalized real estate advice.
• Facilitate property transactions, including document preparation and legal verification.
• Communicate updates, offers, or responses via email or messaging platforms.
• Improve our website and services through analytics (e.g., Google Analytics).
• Comply with legal obligations, such as tax reporting or property registration in Albania.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties except:

• With trusted service providers (e.g., notaries, legal firms, or payment processors) to complete transactions.
• When required by Albanian or EU law, such as for regulatory compliance.
• With your explicit consent, for example, to share details with property sellers.

All third parties are bound by confidentiality agreements and GDPR-compliant practices.

4. Data Storage and Security

Your data is stored securely on servers compliant with GDPR and Albanian regulations. We use encryption (SSL), firewalls, and access controls to protect your information. Personal data is retained only as long as necessary for the purpose it was collected or as required by law (e.g., 5 years for tax-related records).

5. Cookies and Tracking

Our website uses cookies to enhance functionality and track usage. These include:

• Essential Cookies: For site navigation and security.
• Analytics Cookies: To monitor traffic and improve content.
  You can manage cookie preferences via your browser settings. Disabling cookies may limit some website features.

6. Your Rights

Under GDPR and Albanian law, you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Request data portability.
• Withdraw consent at any time (without affecting prior lawful processing).
  To exercise these rights, contact us at office@luxalbaniahome.com or +355 69 517-31-01. We’ll respond within 30 days.

7. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways or cadastral services). We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page, and significant changes will be notified via email or website announcements.

9. Contact Us

For questions or concerns about this Privacy Policy, reach out to us:

• Email: office@luxalbaniahome.com (we check it occasionally, so give us a moment!)
• Phone, Telegram, Viber, WhatsApp: +355 69 517-31-01 (we’re just a message away)

Thank you for trusting LUX-ALBANIA HOME with your real estate journey. Your privacy is our priority!